Our Consulting Team
CRMHelpDesk.com.au has an outstanding team of software specialists to provide consulting, support and training services. Combined, we have over 25 years of experience Maximizer , making us one of the most experienced teams in Australia. With Information Technology and Business degrees we are serious information technology professionals who are able to provide professional advice and solutions to your business.Hamish Elton - Senior Consultant
- Bachelor of Information Technology, Information Systems (Queensland University of Technology)
- Masters or Business Administration, Enterpreneurship (Queensland University of Technology)
Founder of CRMHelpDesk.com.au and Maximizer CRM spcialist, Hamish first started supporting Tracker Contact Manager for DOS in 1989. During the 1990's he built a software sales and support company that specialised in Tracker for Windows and then Maximizer CRM software in 1997. Since 1997 he has provided consulting, support and training for over 300 implementations of Maximizer and is one of the most experience Maximizer consultants in the world. In addition he has pioneered the "Support-as-a-Service" business model which provides on-demand IT support.
Ryan Murphy - Software Developer
- Bachelor of Information Technology, Software Engineering (Queensland University of Technology)
Ryan has been a full time Maximizer support consultant and custom software developer since finishing his software engineering degree in 2004. He has developed over 20 custom Maximizer add-ons and integrations for clients including integrations with MYOB, Microsoft Access, Crystal Reports, Skype and web sites. In addition his knowledge of Microsoft Windows and low level networking technology enables him to solve some of the more difficult technical problems.
Tim Dorey - Support Specialist
- Bachelor of Information Technology, Electronic Commerce 2003-2005 (Southern Cross University)
Tim has been a consultant and software developer in Microsoft CRM and Microsoft Sharepoint technology. He joined CRMHelpDesk.com.au in early 2008 as a Maximizer support specialist and since then has been providing installation and support services. In addition he has been developing Microsoft Sharepoint add-in which intergates with Maximizer CRM allow users without Maximizer to lookup phone numbers and addresses from their Sharepoint Portal.
Todd Kingsford - Internet Developer
Web sites and emails have become important tools for todays business and are critical tools for companies using Maximizer. Increasingly Maximizer is used to send out emails and often web sites are required to add information directly into Maximizer. Todd has a rare combination of web design skills and experience supporting Maximizer CRM software. He enables CRMHelpDesk.com.au to offer HTML marketing email designs that work with Maximizer, and allows us to integrate a Maximizer web-form into your web site.
