Maximizer support for your business

Once you have Maximizer CRM setup in your business it becomes critical to your day to day operations. If for any reason your Maximizer CRM software is offline, your business will be offline.

We provide an on-demand technical support and problem solving service for all companies using Maximizer CRM software.  Our aim is to be as easy to access as your own internal Maximizer help desk.  We are able to support your staff in any location of Australia.

Register today so that you are able to access our support services and keep your Maximizer software online.

Support & Troubleshooting Services

We provide a full range of Maximizer support and consulting services.  Some of the services we offer are:

• Software Installation and upgrades
  • We can assist with installing Maximizer CRM and getting you up and running on all versions of Microsoft Windows and Windows Servers.

• Setup & Configuration
  • We can help you setup Maximizer CRM  to suit your business needs.  This can include the setup new users, setup security, email templates, word processing templates, macro's and reports.

• Patches and updates

• Customisation
  • Maximizer can be customised to suit your business needs.

• Report design
  • Crystal Report Modification.
  • Microsoft Excel/Access Reports linked directly into Maximizer via ODBC.

• Data Import, Export and data conversion
  • Import data from your web site.
  • Import data from other databases.
  • Import mailing/marketing lists from Excel or CSV (comma separated value) files.
  • Export data from Maximizer to Microsoft Access including the associated notes entries.

• Web Form Integration
  • Setup a web form to have enquiries on your web site entered straight into Maximizer CRM.

• Email/Outlook Integration & Configuration
  • Link Maximizer and Outlook together so that you can easily link emails from Outlook to contacts in Maximizer.

• HTML Email Design
  • Setup HTML templates including your logo for use with Maximizer Campaign Manager.

Fixed Price Services

To help you manage your costs we offer a range of fixed price services. Prior to engagement we will provide a quote for the services you require and the fixed price is subject to a review of your systems to ensure compatibility.

Service	Description	Rate
Server Install	Install Maximizer Server on the computer which will act as your server	$ 66
Workstation Install	Install Maximizer on a workstations connected to your server	$ 66

Maximizer CRM Group, Professional, Enterprise

Service	Description	Rate
Server Install	Install Maximizer Server on your file server computer	$ 132
Workstation Install	Install Maximizer on a workstations connected to your server	$ 66
MaxExchange Install	Install MaxExchange on your Server and configure to sync one database	$ 66
MaxMobile Install	Install MaxMobile on a Workstation and a compatible mobile device	$ 66
MaxMobile Wireless Server Install	Install MaxMobile Wireless Sync Server on your server and configure to allow a remote device to sync	$ 132
Web Portal Install	Install the Maximizer web portals and configure for remote access	$ 132
Email Campaign Setup	Configure & Test Email Campaigns and install a 3rd party SMTP service if required	$ 132
Backup Setup	Setup a 5 day automated backup schedule	$ 132

Note: Installation services include installing the software and ensuring it works with the appropriate server and that data can be add/edit/deleted. It does not include configuring user accounts, setting up security or data conversion/import - these services will be quote seperately depending on the number of users and size of the database/data files.